MININA FANNIE KANZA 012021
LIVELIHOOD INFORMATION
Fullname
What is the training you completed at Odyssea?
Relation to the training
High
Are you currently working?
Yes, I found a job
Did Odyssea support him/her in finding employment/up-skilling/scholarship?
Yes - Employability success
How did you find the job?
Route 1: I found the job myself
Post date
22-Apr-2021
INTERNAL INFO
Comments
She is still working for Web Help. Seems well intergated. Very serious person with positive attitude. She wants to create an organisation of volunters in order to support vulnerable people with their day to day needs, like contacts with the authorities, document translation etc. She asked for our help and coaching for this. She keeps contact with us.
Submitted by
Submitted by manolis on Monday, 22 February, 2021 - 18:36.
Last modified
Tuesday, 28 December, 2021 - 15:10
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Would you be willing to join another training in Odyssea again, more relevant to the field that you would like to work in?
Yes
Which other course would you like to follow? Why?
Social Media Marketing, Hotel Employee
ABOUT MY JOB
How many job applications did you send, before getting the job offer?
4-6
What is your current employment status?
Employed
How long have you been employed?
over 6 months
What is your job title?
Customer Services Officer
ISCO-08 Code Level 4
4222 Contact Centre Information Clerks
ISCO-08 Code Level 2
42 Customer Services Clerks
Give us a brief description of your duties, what you are doing every day
Customer Services destined to bank clients. Live chat support in French & English.
Other company not in our list - can add the name and the telephone number of the supervisor
WEB HELP
What is your type of contract?
Full time
What is the duration of the contract?
Unlimited
Do you have social insurance?
Yes
What is your range of salary?
700€ - 900€
Are you satisfied with your work environment and overall working experience?
Very satisfied
Do you feel that you are integrated in your work environment?
5